Crew Member

SERVE Hospitality Group • Ferndale, MI

168d • $12 - $15 • Onsite

About The Position

We’re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.

Requirements

• Motivated team players with high energy and positive attitudes
• Strong communicators who enjoy engaging with guests and coworkers
• Customer‑service minded individuals who take pride in delivering a great experience
• Adaptable learners who thrive in fast‑moving environments
• Reliable and punctual team members with dependable work habits
• Comfortable being active, including standing and walking throughout shifts
• Flexible with scheduling, including evenings and weekends
• Legally authorized to work under State and Federal Guidelines, and minimum age 14 (may require work permit depending on state regulations)
• No experience needed — we provide full training!

Responsibilities

• Prepare food and smoothie items following established recipes
• Provide fast, friendly, and accurate service to every guest
• Ensure correct portioning and proper temperature standards
• Share knowledge of ingredients, menu items, and pricing with guests
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Benefits

• Competitive hourly pay of $12 - 14 per hour plus tips
• Flexible scheduling
• Consistent closing times (9 pm)
• Clean, healthy environment – no fryers, no grease, just fresh ingredients
• Career growth opportunities with clear internal promotion pathways
• Fun, fast-paced atmosphere with room for creativity
• Employee perks with paid training, team rewards, and exclusive discounts
• SERVE benefits package including medical, dental and vision insurance
• 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed