Crew Member

Dunkin (Quality Brand Group)•Haltom City, TX

13d

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may provide part-time work while attending school or pursuing another career, or serve as a pathway to restaurant management, depending on the team member’s goals and commitment. Crew Members are expected to contribute to a respectful, positive team environment and uphold brand and franchise standards.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.
Minimum age requirements may apply.

Responsibilities

Arrive on time and be ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity.
Follow the communication guidelines established at the store.
Respond positively to coaching and feedback and demonstrate a passion for learning.
Take responsibility for assigned duties during each shift.
Learn and become capable of completing multiple tasks.
Prioritize guests and help ensure they are satisfied with their experience before leaving.
Respond to guest needs and resolve problems promptly.
Follow brand and Quality Brand Group LLC standards and systems when preparing and serving food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and orderly work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.