Crew Member

38027 Jersey Mike's North Liberty • North Liberty, IA

11d

About The Position

Jersey Mike’s Subs is seeking an energetic, hard-working, and ethical Crew Member to provide friendly customer service and help prepare subs in a fast-paced restaurant. The role involves taking and processing customer orders, preparing food to customer specifications, maintaining cleanliness and sanitation, and working collaboratively with team members and management. Crew Members are expected to maintain a positive attitude, follow company policies and procedures, wear the required uniform, and contribute to a welcoming experience for customers.

Requirements

• Be energetic, hard-working, and ethical.
• Understand and adhere to all company policies and procedures.
• Be committed to learning.
• Have a strong desire to work as a team player.
• Be flexible to work day and night shifts, weekends, and holidays.
• Be able to stand for long periods and work in a fast-paced environment.
• Have a positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer menu questions with a positive and helpful attitude.
• Enter orders into a point-of-sale system and accept cash or credit card payments, calculating change accurately and quickly as needed.
• Work with the line team to prepare hot and cold subs to customer specifications while following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, following Jersey Mike’s standards and policies.
• Maintain a neat appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed