Crew Member

38031 Jersey Mike's Jersey Mikes Indianola • Indianola, IA

6d

About The Position

Jersey Mike’s is seeking an energetic Crew Member to serve customers and prepare authentic sub sandwiches in a fast-paced, team-oriented restaurant. The role emphasizes friendly customer service, quality food preparation, cleanliness, and adherence to company policies and food-safety procedures. Jersey Mike’s describes its culture as community-minded and supportive of employees’ personal and professional development.

Requirements

• Be energetic, hardworking, and ethical.
• Understand and adhere to all company policies and procedures.
• Be committed to learning.
• Have a strong desire to work as a team player.
• Be flexible to work day and night shifts, weekends, and holidays.
• Be able to stand for long periods and work in a fast-paced environment.
• Have a positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer questions about the menu with a positive and helpful attitude.
• Enter orders into the point-of-sale system and accept credit card or cash payments, calculating change accurately and quickly.
• Work with the line team to prepare hot and cold subs to customer specifications while following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving them according to Jersey Mike’s standards and policies.
• Maintain a neat appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed