Crew Member

Dunkin (Quality Brand Group)•Fort Worth, TX

13d

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may provide part-time work while attending school or pursuing another career, or a pathway to restaurant management, depending on the individual’s goals and commitment. The company describes its stores as fun, passionate places to work and emphasizes personal growth, training, and respectful treatment of team members and guests.

Requirements

Basic computer skills, as some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.
Minimum age requirements may apply.

Responsibilities

Arrive on time and ready to work at the start of scheduled shifts.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and become capable of performing multiple tasks.
Prioritize guests and ensure they are highly satisfied with their experience.
Respond to guests’ needs and resolve problems urgently.
Follow brand and company standards and systems to deliver quality food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.