Crew Member

Quality Brand Group • Plano, TX

7d

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work with a team to meet guests’ needs and encourage them to return. The role may offer part-time work or a pathway toward restaurant management, depending on the individual’s goals and commitment. Quality Brand Group describes its stores as respectful, team-oriented places that support personal growth.

Requirements

• Basic computer skills; some training is conducted online.
• Basic math skills for counting money and making change.
• Physical and mental ability to learn to operate standard restaurant equipment; minimum age requirements may apply.
• Ability to lift 30 to 50 pounds and perform pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

• Arrive on time and ready to work at the start of each scheduled shift.
• Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
• Respond positively to coaching and feedback and demonstrate a willingness to learn.
• Take accountability for designated shift responsibilities and learn to perform multiple tasks.
• Prioritize guest satisfaction and respond to guest needs or problems with urgency.
• Follow brand and Quality Brand Group standards and systems when preparing and serving food and beverages.
• Follow safety, food safety, sanitation guidelines, and applicable laws.
• Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
• Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed