Crew Member

Quality Brand Group•San Tan Valley, AZ

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work with the team to meet guests’ needs and encourage them to return. The role may offer part-time work or a pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of scheduled shifts.
  • Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, remain eager to learn, and take accountability for assigned shift responsibilities.
  • Learn and execute multiple tasks.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems promptly.
  • Follow Brand and Quality Brand Group LLC standards and systems to prepare and serve quality food and beverages.
  • Follow safety, food safety, sanitation guidelines, and applicable laws.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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