Crew Member - Jersey Mike's

Mohegan•Uncasville, CT

24d•Onsite

About The Position

The Crew Member at Jersey Mike’s maintains outstanding customer service according to company standards, processes sales quickly and accurately, and prepares high-quality food efficiently. The role calls for a friendly, sincere, engaging, and energetic team member with a strong commitment to exceptional guest service. The Crew Member maintains order, follows Jersey Mike’s food preparation and service standards, and performs other assigned duties. The position requires working in a casino environment, which may include exposure to secondhand smoke, standing for extended periods, and lifting up to 30 pounds. Various shifts and flexible hours may be required.

Requirements

High school diploma or equivalent.
Ability to read, count, and write to complete documentation and process payment transactions accurately.
Ability to use knives, slicing equipment, and other food preparation equipment safely.
Ability to respond to emergency situations to avoid imminent danger to self and others.
Ability to read and follow recipes as written.
Complete Fire and Safety training, SMART alcohol awareness training, and Jersey Mike’s portal training.
Able to work in a casino environment with possible exposure to secondhand smoke.
Able to stand for extended periods and lift up to 30 pounds.
Able to work various shifts and flexible hours.

Responsibilities

Provide friendly service by greeting and acknowledging guests, maintaining service standards, demonstrating product knowledge, and attending to other aspects of guest service.
Process point-of-sale transactions accurately and follow proper cash-handling procedures.
Keep floors, tables, counters, and restrooms clean.
Respond appropriately to guest concerns and communicate them to management.
Slice products and prepare recipes according to Jersey Mike’s standards.
Operate equipment necessary to perform the job.
Follow Jersey Mike’s uniform and grooming standards.
Answer phones according to standards.
Maintain awareness of menu items.
Follow food safety and sanitation guidelines.
Clean and maintain kitchen appliances, including griddles and slicers.
Perform additional duties as assigned.