Crew Member

Blakes Lotaburger•Gallup, NM

6d•$13 - $15•Onsite

About The Position

Crew Members deliver a kind, exceptional customer experience through teamwork and serve food at Blake’s Lotaburger restaurants. They are expected to embody the company’s values of KIND, TEAM, PASSION, and PROCESS, and to learn and become proficient in the six shift assignments: cashier/counter service and drive-thru, assembly table, fry station, grill station, prep station, and housekeeping. Crew Members report to the General Manager. Responsibilities vary by assignment and include serving customers and handling transactions, assembling orders to customer preferences, preparing food using established recipes and procedures, maintaining product stock and rotation, cleaning and maintaining restaurant areas, and coordinating with coworkers to complete orders accurately and promptly. Crew Members must follow food-safety and health-code procedures and use kitchen equipment and sharp tools safely. The role requires working scheduled hours physically present in the restaurant, prolonged standing and walking, and working in hot and sometimes cold environments. Crew Members may lift up to 25 pounds unassisted or 50 pounds with assistance, and must be able to see and hear, multitask under stressful conditions, and communicate tactfully with customers and coworkers. Blake’s Lotaburger is an equal opportunity employer and provides reasonable accommodations as described in the posting.

Requirements

Must be at least 16 years old.
Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, and PROCESS.
Must be professional and have a positive attitude and customer-service skills.
Must be able to work a flexible schedule of up to 28 hours per week for part-time work or 40 hours per week for full-time work.
Must maintain a professional, neat, clean, and well-groomed appearance. Mustaches must be trimmed at lip level; visible tattoos must be work appropriate, face and neck tattoos are prohibited, and facial piercings may not be worn at work, though clear spacers or retainers are allowed.
Must be able to quickly learn and understand health codes and procedures for handling raw meat and eggs.
Must have experience with a Point-of-Sale system or be able to learn one quickly.
Must have strong teamwork and communication skills.
Must be able to read, write, and speak English; fluency is not required.
Must be able to read, understand, apply, and follow Blake’s Lotaburger General Policies & Procedures.
Must pass a pre-employment background check.
Must become Food Handler Certified within 30 days of employment.
Must be able to lift up to 25 pounds unassisted and 50 pounds with assistance; stand and walk for prolonged periods; bend, stoop, climb, and reach; and work in hot and sometimes cold environments.
Must be able to work scheduled hours physically present in the restaurant and be able to see and hear.
Must be able to multitask under stressful conditions and handle difficult or sensitive situations with customers or employees using effective, tactful communication.
Must be able to work collaboratively in a team environment, including sharing tasks and collaborating on solutions.

Nice To Haves

Experience working in a quick-service restaurant setting (not required).
Bilingual Spanish/English skills.

Responsibilities

Represent Blake’s Lotaburger’s KIND, TEAM, PASSION, and PROCESS values.
Provide an outstanding customer experience to every guest.
Perform housekeeping duties throughout the restaurant, including cleaning tables, windows, parking areas, bathrooms, lobby and kitchen floors; removing trash; wiping spills; and putting items away.
Greet customers, provide counter and drive-thru service, operate the POS system, handle cash and card transactions accurately, and check back with dining-room customers.
Keep the assembly table stocked, assemble orders to customer preferences and established procedures, and coordinate with grill and cashier coworkers for accurate order execution.
Operate the fryer safely, prepare orders according to established procedures, rotate products, and maintain the reach-in freezer.
Prepare multiple grill orders according to cooking processes, techniques, and recipes while following applicable health codes and food-safety procedures.
Prepare fresh produce, complete the initial morning assembly-table setup, stock and rotate meat chests and the walk-in cooler, and wash dishes and utensils.
Use knives and other sharp objects safely, use kitchen equipment properly, and wear necessary personal protective equipment.
Complete other duties or projects as assigned.