Crew Member

Domain • Austin, TX

6d

About The Position

The Catering Driver is a store Crew Member and a Chi’Lantro brand ambassador, focused on creating a positive client experience by delivering and setting up catering orders. The role supports the seamless execution of catering services by delivering orders promptly and professionally, with a commitment to customer service, food safety, cleanliness, and timely service. Crew Members may also assist the store team as needed.

Chi’Lantro is a Korean BBQ-inspired fast-casual brand founded in Austin, Texas, in 2010. It operates in Austin, Houston, and San Marcos and emphasizes great food and customer service in a clean, friendly environment. The company describes its core values as Dedication, Authenticity, Resilience, and Thankfulness.

Candidates must have a Texas Food Handler’s Certification, be authorized to work in the United States, and be at least 18 years old. The role offers part-time and full-time opportunities.

Requirements

• Positive attitude.
• Strong communication skills.
• Commitment to excellence and high standards, with a passion for the client.
• Valid driver license and proof of auto insurance.
• Reliable means of transportation.
• Clean driving record.
• Texas Food Handler’s Certification.
• At least 18 years of age.
• Authorized to work in the United States.

Responsibilities

• Complete Crew Member training to learn store operations and menu knowledge.
• Assist the store-level team when needed.
• Complete Driver training to learn catering operations and driver expectations.
• Coordinate with the General Manager to accept and pick up store orders for delivery.
• Follow established delivery schedules and make timely deliveries.
• Alert Managers on Duty or the Catering Department to potential order problems, such as late deliveries, missing items, or incorrect orders.
• Check delivery addresses in advance to support timely delivery.
• Compare orders with the packing slip before departure and check them again upon arrival to prevent missing or incorrect items.
• Maintain backup emergency stock of catering necessities.
• Deliver and set up catering orders.
• Follow food safety and handling procedures to maintain the quality and integrity of orders during transit.
• Provide positive, professional customer service when delivering orders.
• Address customer inquiries and concerns courteously and promptly.

Benefits

• $15 per hour guaranteed.
• Share in the store's tip pool.
• $20 per-delivery stipend.
• Flexible schedule.
• Free Chi’Lantro shift meals.
• Health insurance eligibility.
• Opportunities for professional and personal growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed