Crew Member

Dunkin (Quality Brand Group)•Princeton, TX
•$11 - $13

About The Position

Crew Members at Quality Brand Group LLC, a multi-store Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet guest needs and encourage guests to return. The role may provide part-time work while attending school or pursuing another career, or a development path toward restaurant management, depending on the team member’s goals and commitment. The company describes its stores as fun, passionate workplaces and emphasizes opportunities for personal growth, training, and empowerment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of each scheduled shift.
  • Treat team members and guests with respect and dignity.
  • Follow the store’s communication guidelines.
  • Respond positively to coaching and feedback and demonstrate a willingness to learn.
  • Take accountability for assigned shift responsibilities.
  • Learn and become capable of performing multiple tasks.
  • Prioritize guests and ensure they are satisfied with their experience before leaving the restaurant.
  • Respond to guest needs and resolve problems promptly.
  • Follow brand and company standards and systems to prepare and deliver quality food and beverages as trained.
  • Follow safety, food safety, and sanitation guidelines and applicable laws.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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