Crew Member

Dunkin (Quality Brand Group)•Chandler, AZ

7d•$15 - $16

About The Position

Crew Members work for Quality Brand Group LLC, a multi-store Dunkin’ franchisee operating locations in Arizona, Colorado, Florida, Nevada, and Texas. They deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. Crew Members work as part of a team to meet guests’ needs and encourage them to return. The role may offer part-time work for someone attending school or pursuing another career, or a development pathway toward restaurant management, depending on the team member’s goals and commitment. The franchise describes its stores as fun, passionate workplaces that support personal growth and empower team members to serve guests.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and ready to work at the start of scheduled shifts.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback, and show enthusiasm for learning.
Be accountable for assigned shift responsibilities and learn to perform multiple tasks.
Prioritize guests and work to ensure they are satisfied with their experience before leaving.
Respond to guest needs and resolve problems promptly.
Follow brand and Quality Brand Group standards and systems, preparing and serving quality food and beverages as trained.
Follow safety, food safety, and sanitation guidelines, including applicable laws.
Keep the work environment clean and neat, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.