Crew Member

Retail and Dining Positions•Oklahoma City, OK
•Onsite

About The Position

At Tropical Smoothie Cafe, located within Will Rogers International Airport, the Crew Member helps create an exceptional guest experience in a fun, upbeat, fast-paced environment. The role provides customer service, prepares menu items to company standards, maintains cafe cleanliness, and contributes to a positive team atmosphere. Successful candidates are dependable, friendly, energetic, and customer-focused.

Requirements

  • Dependable, friendly, energetic, and customer-focused.
  • Ability to thrive in a fast-paced environment.

Responsibilities

  • Greet guests positively and provide exceptional customer service.
  • Accurately take customer orders and process transactions.
  • Prepare smoothies, food items, and beverages according to established recipes and quality standards.
  • Maintain cleanliness and organization of dining, kitchen, and preparation areas.
  • Stock and replenish ingredients, supplies, and merchandise as needed.
  • Follow food safety, sanitation, and health guidelines.
  • Assist with opening, closing, and daily operational tasks.
  • Collaborate with team members to ensure efficient service.
  • Resolve guest concerns professionally and escalate issues to management when necessary.

Benefits

  • Employee meal discounts
  • Growth and advancement opportunities
  • Recognition and employee appreciation programs
  • Medical, dental, and vision insurance for eligible full-time employees
  • 401(k) retirement savings plan where offered
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