Crew Member

Dunkin (Quality Brand Group) • Bullhead City, AZ

5d

About The Position

Crew Members deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return.

The role is with Quality Brand Group LLC, a Dunkin’ franchisee operating locations in Arizona, Colorado, Florida, Nevada, and Texas. The position may offer part-time work or a development path toward restaurant management, depending on the team member’s goals and commitment. Many current Restaurant Managers began as Crew Members.

Requirements

• Basic computer skills; some training is conducted online.
• Basic math skills to count money and make change.
• Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
• Ability to lift 30 to 50 pounds.
• Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

• Arrive on time and ready to work at the start of scheduled shifts.
• Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
• Respond positively to coaching and feedback, show willingness to learn, and take responsibility for shift duties.
• Learn to perform multiple tasks.
• Prioritize guests, seek to ensure they are satisfied with their experience, and respond promptly to their needs and problems.
• Follow Brand and Quality Brand Group LLC standards and systems to prepare and serve quality food and beverages.
• Follow safety, food safety, sanitation guidelines, and applicable laws.
• Keep the work environment clean and neat, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
• Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed