Crew Member (Pizza Maker & Expeditors) -6070

Domino's Franchise•Silver Spring, MD

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards. The role includes assisting with order preparation and handoff, taking and processing customer orders, handling payments, keeping work areas clean and stocked, and working collaboratively with the team. Crew Members are expected to follow food-safety and quality procedures, communicate effectively, support company policies, and contribute to a positive customer experience.

Requirements

Must be at least 16 years of age.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask.
Ability to work in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Must be able to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as needed.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service, explain menu items and specials, and suggest additional products.
Use point-of-sale computer systems to take and process orders.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow quality standards, principles, guidelines, and policies.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and actions, and give and receive feedback or constructive criticism.
Maintain communication with coworkers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.
Perform other duties as assigned.