Crew Leader - Store Worker Commissary
About The Position
Challenge Unlimited is hiring a Crew Lead Store Worker to help maintain a clean, orderly, and secure commissary building while supporting store operations and the crew. The role assists the crew in completing contract-required work, stocks and straightens merchandise, displays products according to a placement system, prepares contract paperwork, and supports the Project Manager. The Crew Lead maintains quality standards through inspections and reports, corrects deficiencies, responds to customer concerns and nightly Government inspections, and communicates updates and procedures to customers, workers, and supervisors. The position also supports clients with disabilities by helping them develop job skills and communicating their needs to management. The role supervises Store Workers and assists with janitor supervision, crew scheduling and task assignments, training, safety practices, and performance documentation. It reports employee, client, and customer issues to the Project Manager and makes recommendations for corrective action. The position is full-time at the Fort Hood Commissary in Fort Hood, Texas, with a stated pay rate of $18.70 per hour plus federal benefits. Scheduled shifts are Sunday at 3 p.m., Monday at 6 p.m., and Tuesday at 5 p.m. until the job is complete, and Wednesday from 5 p.m. until 1 a.m.; Thursday, Friday, and Saturday are off.
Requirements
- At least 1 year of work experience.
- Ability to assist with or supervise workers and support workplace training.
- Ability to communicate with customers, workers, supervisors, management, and the Project Manager.
- Ability to follow contract requirements, company policies, procedures, and safety guidelines.
Nice To Haves
- High school diploma or GED.
- Experience in a retail, grocery, or convenience store environment, or as a department manager.
Responsibilities
- Assist the crew in completing contract-required tasks according to the contract’s statement of work and company policies and procedures.
- Stock and straighten merchandise and display it according to a predetermined placement system using labels or other identifying marks.
- Develop, modify, and complete contract paperwork as needed or required, and support the Project Manager with assigned tasks.
- Maintain quality control standards, conduct inspections, complete quality control reports, correct deficiencies, address customer complaints, and respond to nightly Government inspections.
- Communicate with customers as needed and regularly share updates, changes, needs, procedures, and company policies with workers and supervisors.
- Assist with client needs while fulfilling contract obligations, apply workplace techniques for working with individuals with disabilities, and help clients develop job skills.
- Communicate client needs to management and implement feedback for improvement.
- Supervise Store Workers and assist with supervision of janitors to ensure work meets contract and company requirements.
- Create daily crew schedules or task assignments when assigned.
- Oversee new-worker and ongoing crew training, and communicate job expectations.
- Complete daily crew and building sheets and monthly or quarterly assessment forms as assigned.
- Ensure safety guidelines and policies are followed, conduct safety training, and provide personal protective equipment as needed.
- Report client, employee, and customer issues to the Project Manager and recommend corrective actions as needed.
- Help foster a company culture aligned with the company’s values and performance goals.
Benefits
- Health care plan, including medical, dental, and vision.
- 401(k) plan.
- Basic life and AD&D insurance.
- Paid time off, including vacation, sick time, and holidays.
- Training and development.
- Short-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
