Crematory Operator

Service Corporation International•Fort Lauderdale, FL

About The Position

The Crematory Operator properly receives and processes human remains and ensures cremated remains are returned to the authorized person or persons in accordance with company procedures and applicable federal, state, and municipal regulations. The role is performed consistent with the company’s mission and values and in adherence to company policies and procedures. The operator cares for the deceased respectfully throughout the cremation process; verifies documentation and visual identification; completes cremation and equipment-maintenance records; and maintains company logs, required state-specific reports, and chain-of-custody paperwork. The position also involves maintaining the crematorium, equipment, and adjacent facilities; following applicable licensing rules and safe-work practices; and, when needed, delivering or releasing cremated remains to the appropriate funeral home or proper authority.

Requirements

High school diploma or equivalent.
Completion of a formal college or technical-school program specializing in funeral service or mortuary science where required by state law.
One to three months of experience as an apprentice.
Certified Crematory Operator certification as required by state law.
Valid driver’s license if performing removals and transfers of bodies or delivering cremated remains.
Familiarity with basic industrial-equipment operation, including basic troubleshooting.
Basic computer skills.
Ability to maintain effective relationships with affiliates and third parties.
Good communication skills.
High level of compassion and integrity.
Problem-solving skills.
Ability to multitask and set priorities.
Attention to detail.

Responsibilities

Care for the deceased respectfully while performing tasks involved in the cremation process.
Receive remains and ensure documentation is complete and visual identification of the deceased is complete and accurate.
Complete required documentation related to the cremation process and equipment maintenance.
Follow professional, municipal, state or provincial, and federal licensing-authority regulations applicable to cremation of human remains.
Follow applicable company policies and procedures.
Maintain company logs, reports, and required state-specific reports.
Maintain chain-of-custody paperwork.
Promote a safe work environment by practicing universal precautions and general principles of safe conduct.
Maintain the crematorium, equipment, and adjacent facilities.
Deliver or release cremated remains to the appropriate funeral home or proper authority when required.
Perform other duties as directed by management.