Credit Union Teller

Artesia Credit Union•Artesia, NM

6d•Onsite

About The Position

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures that members are promptly and professionally served.

Requirements

High school graduate or equivalent.
Knowledge of Teller policies and procedures.
Basic understanding of Credit Union operations.
6 months cash handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills

Nice To Haves

Completes the required number of education courses established by the credit union.

Responsibilities

Represents the Credit Union in a courteous and professional manner.
Receives share deposits in person or by mail.
Receives loan payments in person or by mail.
Processes cash advances, travelers’ checks, cashiers’ checks, money orders, and similar transactions.
Disburses cash or check share withdrawals in person, by telephone, or by mail.
Processes transfers.
Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.
Verifies transactions. Monitors deposit amounts, and examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
Maintains coin machines
Ensures that members' requests and questions are promptly resolved.
Answers phone and assist as needed.
Operates on-line teller terminal. Provides in person, by telephone, or by mail, such information as members may authorize concerning their account status.
Receives and processes new member accounts and changes to existing accounts.
Receives and processes changes of name, addresses, and such other account information as needed.
Ensures that all members are informed of Credit Union services and policies including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, and other related services and information.
Maintains privacy of member account information.
Ensures that the Credit Union's quality reputation is maintained and projected.
Assists area personnel as required.
Keeps supervisor informed of area activities and of any significant problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings as required.
Performs drive-up teller and night drop functions as assigned.
Cross-sells Credit Union services.
Ensures that work area is clean, well maintained, and secure.
Performs related clerical duties as required.