WM Credit Support Manager
About The Position
The Credit Support Manager leads a team responsible for the end-to-end execution, control, and oversight of credit support activities across Wealth Management lending. This includes loan documentation, collateral management, and credit analysis to ensure accuracy, completeness, and full compliance with internal policies and regulatory requirements. This role oversees the preparation, review, and validation of complex loan and collateral documentation, ensuring proper collateral valuation, perfection, and ongoing monitoring throughout the life of the loan. The manager is accountable for maintaining strong risk controls, resolving discrepancies, and ensuring the integrity of all credit-related data and documentation. In addition, the role provides leadership in credit analysis, portfolio monitoring, and decision support to optimize credit quality and minimize risk exposure. The position requires strong leadership, deep technical expertise in secured lending and documentation, and the ability to partner effectively across underwriting, legal, operations, and relationship management teams.
Requirements
- Three or more years of relevant management experience
- Strong leadership skills
- Deep technical expertise in secured lending and documentation
- Ability to partner effectively across underwriting, legal, operations, and relationship management teams
- Proficiency with systems and tools supporting credit operations and collateral tracking
- Proven people management and team leadership capabilities
- Strong written and verbal communication skills, with ability to interact across multiple stakeholder groups
- Ability to influence, problem-solve, and drive accountability within a team environment
Nice To Haves
- In-depth knowledge of credit policies, lending programs, and financial analysis
- Strong understanding of asset-based lending (ABL) policies, procedures, and collateral structures
- Advanced knowledge of secured lending requirements and documentation standards
- Thorough knowledge of federal and state banking laws and regulations
- Strong planning, prioritization, and organizational skills
- Ability to manage complex documentation and control processes with high accuracy
Responsibilities
- Lead a team responsible for the end-to-end execution, control, and oversight of credit support activities across Wealth Management lending.
- Oversee loan documentation, collateral management, and credit analysis to ensure accuracy, completeness, and full compliance with internal policies and regulatory requirements.
- Oversee the preparation, review, and validation of complex loan and collateral documentation.
- Ensure proper collateral valuation, perfection, and ongoing monitoring throughout the life of the loan.
- Maintain strong risk controls, resolve discrepancies, and ensure the integrity of all credit-related data and documentation.
- Provide leadership in credit analysis, portfolio monitoring, and decision support to optimize credit quality and minimize risk exposure.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
