Credit Specialist

ViewSonic•Brea, CA

6d•Hybrid

About The Position

Come grow with us! Working at ViewSonic is a unique opportunity to do rewarding, meaningful, high-visibility work for a global leader in visual technology. At ViewSonic, we are celebrating over 3 decades of excellence, carrying on the same entrepreneurial spirit and innovation we’ve had since 1987. Our brand and products are well-known throughout the industry. As a result, we are growing quickly and are looking for energetic, motivated team members to expand our nest. Your Role and Impact The Credit Specialist primarily focuses on reconciling accounts and addressing discrepancies within an assigned portfolio. This role involves investigating outstanding receivables and managing customer deductions to ensure accurate financial records. These duties are performed under generally established policies and procedures of the Credit and Collections Department, working independently with minimal supervision.

Requirements

Bachelor’s degree in Accounting/Finance or related business field, and/or equivalent experience
Five (5) years of related credit and collections experience.
Good knowledge of legal and industry standards as related to credit and collections.
Experience handling large volume of customer deductions.
Good verbal communication, interpersonal skills needed to interface with internal/external customers.
Tact and diplomacy particularly necessary in dealing with customers in matters involving collections and dispute resolution.
Proficiency in Microsoft Word and Excel a must; experience with Oracle preferred, but not mandatory.

Nice To Haves

experience with Oracle preferred, but not mandatory.

Responsibilities

In depth reconciliation of customer chargebacks (deductions) on assigned accounts, including negotiation and the proposal of alternative solutions in order to resolve problem situations.
Monitors the prompt payment from customers of all outstanding invoices. In cases where there is a delay in payment, investigates potential causes and seeks appropriate resolution.
Approves customer orders for shipment.
Prepares and submits periodic reports to Credit Supervisor; i.e. cash forecasting and the status of past due accounts receivable.
Assists, on occasion and as directed, in the training of other credit department employees.
Performs limited duties as directed on behalf of Credit Supervisor when out of the office.
Performs other related duties as needed.
Develops solid working relationships with other teams within the Company, including but not limited to, Sales, Sales Support, and Accounting.