Credit Specialist

AWP Safety•North Canton, OH

1d•Onsite

About The Position

The Customer Relations Credit Specialist will be responsible for leading the mission of protecting our customers’ people, business, and time across the AWP Safety enterprise. This role will work to align all current and future entities within the enterprise to ensure company standards are achieved by focusing on customer onboarding, maintaining and storing accurate customer credit profiles, and assisting with account resolution. The Customer Relations Credit Specialist is responsible for collaboration across all levels to achieve enterprise and organizational goals.

Requirements

High School Diploma or GED required
Works well independently, with little to no supervision required
Ability to work in a fast-paced environment and quickly shift priorities
Organized with an intense focus on accuracy and attention to detail
Problem-solving skills and critical thinking skills
Excellent written and verbal communication skills with the ability to interact effectively with all levels of management, employees and clients
Basic knowledge of accounting principles and terminology; strong math skills
Outgoing & assertive personality – not afraid to approach individuals
Proficient with Microsoft Office Products (Excel, Word)

Nice To Haves

3-5 years AR/billing experience preferred
Previous experience rating credit worthiness preferred
Microsoft Great Plains, Salesforce, SAGE, Prelude, American Contractors, TCR and QuickBooks software preferred but not required

Responsibilities

Create and maintain accurate customer accounts in the appropriate customer system.
On-board new customers to ensure timely payments for services rendered.
Update and maintain customer pricing per each contract.
Effectively communicate with customers, sales teams, and internal management teams.
Handle confidential information and use discretion when processing credit applications.
Perform credit risk analysis to determine credit limits and credit worthiness.
Review lien waivers/releases for accuracy per entity as required.
Provide excellent customer service to internal and external customers.
Act as a resource for other functions within AWP
Provide training and support as requested
Perform other duties and/or special projects as assigned.