Credit Specialist

United Fidelity Bank

1d • Onsite

About The Position

The Credit Associate is responsible for making credit limit decisions based on analysis of relevant data. The credit team responds to Credit Desk phones and emails to handle tasks such as releasing orders, customer set-up/master data, and sales tax exemption. This role interacts with internal customers and external lenders at various levels, peers, supervisor and management.

Requirements

• Excellent Customer Service skills with a friendly and professional demeanor, anticipating customer’s needs and solving in a timely manner.
• Professional communications skills, written and verbal; active listening skills for problem identification and solution.
• Basic computer and Microsoft Office skills.
• Highly organized with excellent follow-up and prioritization abilities.
• Basic accounting principles and logic.
• Ability to work independently and as a team member in a deadline-driven environment with demonstrated ability to multi-task; meets SLAs; close attention to detail, accuracy and completeness of assignments.
• Demonstrates personal credibility by taking responsibility for actions, being reliable and trustworthy, handling their fair share of the workload, and maintaining confidentiality for all credit information.
• High School Diploma or equivalent required

Nice To Haves

• previous credit experience desired

Responsibilities

• Answer queue calls from internal dealerships to approve pending orders
• Set up and update new and existing customer accounts, maintaining master data in an accurate manner preventing duplicate accounts
• Analyze customer data to make credit limit decisions/recommendations utilizing payment history, financial statement analysis, bank and trade references, and Experian scores/data.
• Maintain sales tax exemption records, ensuring customer accounts reflect accurate tax exemption status.
• Resolve or route issues from Support Desk tickets, calls or emails

Benefits

• Competitive compensation
• 401k matching
• health insurance
• dental insurance
• vision insurance
• maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED