Credit Specialist- entry level

Builders FirstSource•Puyallup, WA

5d•Onsite

About The Position

Under general supervision, this role is responsible for the investigation and analysis of credit information while working within established guidelines. The Credit Specialist resolves routine credit and collection situations and requests assistance on highly sensitive accounts. They oversee the opening of new credit accounts and requests for additional credit, and compile bank and trade references, credit reports, and business reports. This role involves analyzing and evaluating credit applications and financial information using sound judgment, and may approve credit lines up to a pre-defined limit. The specialist recommends the approval/rejection of credit applications to management. Additionally, they answer customer questions regarding account status and billing issues, handle inside sales requests regarding restricted accounts and accounts exceeding their credit limits to protect the company from future uncollectible accounts, and collaborate with sales and operations management to address payment issues. The role also includes monitoring the collection of past due accounts, contacting customers for payment, determining lien rights and possible holds, and addressing moderately complex situations or escalating them to a more experienced specialist or management. The Credit Specialist creates collection correspondence and prepares lien documents for management action as needed.

Requirements

High School Diploma or General Education Degree (GED)
Two (2) years credit and/or collections experience
Equivalent combination of education and experience

Responsibilities

Investigate and analyze credit information within established guidelines.
Resolve routine credit and collection situations and request assistance on highly sensitive accounts.
Oversee the opening of new credit accounts and requests for additional credit.
Compile bank and trade references, credit reports, and business reports.
Analyze and evaluate credit applications and financial information using sound judgment.
Approve credit lines up to a pre-defined limit.
Recommend approval/rejection of credit applications to management.
Answer customer questions regarding account status and billing issues.
Handle inside sales requests regarding restricted accounts and accounts exceeding their credit limits.
Collaborate with sales and operations management to address payment issues.
Monitor the collection of past due accounts.
Contact customers for payment.
Determine lien rights and possible holds.
Address moderately complex situations or escalate to a more experienced specialist or management.
Create collection correspondence.
Prepare lien documents for management action as needed.