Credit Specialist- entry level

Builders FirstSource•Puyallup, WA

7d•Onsite

About The Position

Under general supervision, this entry-level role is responsible for the investigation and analysis of credit information while working within established guidelines. The Credit Specialist resolves routine credit and collection situations and requests assistance on highly sensitive accounts. This role oversees the opening of new credit accounts and requests for additional credit. The Credit Specialist compiles bank and trade references, credit reports and business reports. Analyzes and evaluates credit applications and financial information using sound judgment. May approve credit lines up to a pre-defined limit. Recommends approval/rejection of credit applications to management. Answers customer questions regarding account status and billing issues; handles inside sales requests regarding restricted accounts and accounts exceeding their credit limits in order to protect the company from future uncollectible accounts; collaborates with sales and operations management to address payment issues. Monitors the collection of past due accounts, contacts customers for payment as well as determines lien rights and possible holds; may address moderately complex situations or escalate to a more experienced specialist or management. Creates collection correspondence and prepares lien documents for management action as needed.

Requirements

High School Diploma or General Education Degree (GED)
Two (2) years of credit and/or collections experience
Equivalent combination of education and experience

Responsibilities

Investigate and analyze credit information within established guidelines.
Resolve routine credit and collection situations.
Request assistance on highly sensitive accounts.
Oversee the opening of new credit accounts and requests for additional credit.
Compile bank and trade references, credit reports, and business reports.
Analyze and evaluate credit applications and financial information.
Approve credit lines up to a pre-defined limit (if applicable).
Recommend approval/rejection of credit applications to management.
Answer customer questions regarding account status and billing issues.
Handle inside sales requests regarding restricted accounts and accounts exceeding credit limits.
Collaborate with sales and operations management to address payment issues.
Monitor the collection of past due accounts.
Contact customers for payment.
Determine lien rights and possible holds.
Address moderately complex situations or escalate to management.
Create collection correspondence.
Prepare lien documents for management action.