Credit Services Specialist

Avenue5 Residential, LLC • Lynnwood, WA

11d • Onsite

About The Position

The credit services specialist works with all Avenue5 ancillary suppliers ensuring accounts are set up and all products and services are sourced and delivered timely, in a cost-efficient manner. This role is responsible for assisting in the setup of ancillary accounts for new properties and coordinating the closure of such accounts when properties are sold or no longer managed by Avenue5. This role is also a support system to all properties to provide resident screening assistance.

Requirements

• High school diploma or equivalent is required.
• Intermediate level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions)
• Proven ability to firmly manage challenging situations, negotiate pricing, improve quality, reduce lead times, and strengthen partnerships with quality suppliers
• Possess a basic understanding of supply chain management concepts
• Ability to work independently and prioritize effectively in a fast-paced environment
• Excellent written and verbal communication skills
• Detail-oriented and a desire to learn
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned

Nice To Haves

• Bachelor’s degree is preferred.
• One or two years of property management experience is preferred
• One to two years of experience in Yardi Voyager or other equivalent systems is preferred
• One or two years of experience in Salesforce or other equivalent systems is preferred

Responsibilities

• Assist internal teams in the help desk queue for screening related questions and issues
• Assist with setting up key ancillary services accounts for new properties
• Coordinate closure of supplier services when properties are sold or no longer managed by Avenue5
• Facilitate training for property and corporate associates for all ancillary programs (where applicable)
• Act as liaison for internal teams as related to ancillary services integrations and ongoing service issues
• Assist with other programs within the credit services department
• Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED