CREDIT REPRESENTATIVE Lvl 1
About The Position
Professional, a leading national accounts receivable management services provider, is seeking Credit Representatives to join their team. The company is dedicated to transforming the collections industry by providing necessary training for success and helping individuals navigate challenging times. They emphasize positive and productive interactions with consumers and are looking for eager individuals to assist others. Using state-of-the-art omni-channel communication technology, representatives will provide exceptional customer service through text, live chat, email, and phone calls.
Requirements
- Experience in collections.
- Genuine passion for delivering top-notch customer service.
- General computer skills are required with the ability to navigate multiple screens.
- Ability to type 25 words per minute.
- Good decision making skills are required.
Responsibilities
- Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
- Take inbound and outbound calls with utmost professionalism and courtesy.
- Navigate cutting edge Customer Relationship Management (CRM) software.
- Learn negotiation and sales techniques applicable to all industries.
- Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k/Roth Plan with discretionary matching
- Paid Time-Off
- Paid Holidays
- Paid Volunteer and Community Outreach Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
