Credit Products Process Performance Analyst
Regions•Charlotte, NC
•$119,465 - $151,720•Onsite
About The Position
Supports and influences Credit Products end-to-end processes and procedures, identifies key performance indicators, monitors and reports on process and interdepartmental service level agreements, and implements business-wide improvement initiatives for the Credit Products Group and the broader Corporate Banking Group.
Requirements
- Bachelor's degree in a related field
- Seven (7) years of process improvement and/or project management experience or other closely related business unit experience
- Demonstrated success participating in process improvement projects
- Knowledge of the Credit Products processes and commercial banking industry
- Ability to evaluate change management impact and risk
- Ability to manage multiple tasks and projects
- Effective analytical and critical thinking skills
- Strong communication and organizational skills
- Strong solution documentation and presentation skills
Nice To Haves
- Previous experience in Financial Services, preferably supporting Commercial or Corporate Banking business groups
- Six Sigma-Master Black Belt certification
- Experience writing data queries and performing data analysis
Responsibilities
- Develops and implements end-to-end tracking, monitoring, and reporting in Credit Products
- Identifies, suggests, and implements best practices utilizing core commercial systems within the bank
- Leads complex, multi-faceted workstreams and/or projects that may span multiple organizational areas and levels
- Identifies complex problems and their root causes and takes a broad perspective to uncover innovative solutions - effectively leveraging internal and external resources when needed
- Identifies and addresses inefficiencies in the credit process and works with stakeholders to improve compliance and performance
- Summarizes information independently where existing templates or methodologies do not exist
- Reviews Credit Products procedures regularly to ensure conformity across lines of business and identifies potential improvements
- Works with management in Credit Products to identify gaps in performance and compliance reporting
- Delivers tangible and implementable solutions regularly
- Serves as a subject matter expert, and may provide guidance to lesser experienced analysts
Benefits
- This position is incentive eligible.
- Opportunity to participate in the Long Term Incentive Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
