Credit Operations Manager

Veritiv Corporation•Carrollton, TX

1d•Hybrid

About The Position

Our Credit Manager will be responsible for managing and coordinating the company's credit function in accordance with corporate policies and procedures to meet the company's business requirements. This is a hybrid role based out of our Carrollton office.

Requirements

3-5 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
5-10 years of related job experience.
Excellent verbal, written, people, and diplomacy skills are required.
Experienced in providing leadership to others regarding work related systems, processes, and challenges.
Experience of interpreting strategy and policy in order to set and deliver objectives.
Proficient with Microsoft Office Suite.
Strong customer service skills (friendly, courteous and helpful).
Strong planning and organization skills are required.
Ability to understand and interpret market factors and risk.
Above average analytical and problem solving skills.
Ability to learn and use Oracle and or Navison.

Responsibilities

Supervise, instruct and motivate the credit and collection staff.
Monitor a specific portfolio of accounts and initiate action to facilitate on-time payment of invoices and to recover delinquent receivables.
Establish and maintain positive relationships with customers both internal and external.
Measure department performance with appropriate metrics.
Communicate with Sales regarding complex receivable issues that cannot be resolved through normal payables contacts.
Research, negotiate and resolve complex customer disputes and issues with the sales team.
Counsel and advise customers on any credit issues.
Advise regional V.P. region managers, branch managers, regional credit managers and director of credit of status, conditions, violations and recommendations for all credit issues.
Provide for ongoing training of the credit staff.
Maintain the corporate credit policy. Recommend changes in the credit policy to senior management.
Informs Manager of any issues impacting the corporate DSO and receivable delinquency objectives.
Monitor deductions being taken by customers.

Benefits

Healthcare benefits (including medical, dental, vision, and health savings account)
life, AD&D, and disability insurance
401k
paid time off
tuition reimbursement
employee assistance program
other fringe benefits
Extensive training opportunities
professional development programs
career pathing
mentorship opportunities