Credit Operations Associate

New BalanceBoston, MA
Hybrid

About The Position

This role will deliver dependable administrative and operational support to credit and finance teams, manage customer accounts and credit documentation with integrity and accuracy. Through collaboration, efficiency, and a commitment to compliance, to ensure seamless credit operations in a dynamic wholesale environment—always prioritizing customer satisfaction and trust.

Requirements

  • 3-5 years of experience in accounts receivable or a related field.
  • Associate’s or Bachelor’s degree in Business Administration or related field.
  • Problem-Solving: Ability to analyze and reconcile transactions.
  • Attention to Detail: Ensuring accuracy in financial records and compliance with regulations.
  • Time Management: Prioritizing tasks and managing time effectively to meet deadlines.
  • Multitasking: Handling multiple responsibilities simultaneously without compromising quality.
  • Documentation: Keeping detailed records of collections activities and preparing reports.
  • Microsoft D365 F & O or Basic working knowledge of ERP platform
  • Excel: Basic functions along with working knowledge of standard formula, functions a plus.
  • Power BI , Salesforce, Billtrust
  • Ability to work efficiently in a hybrid office environment

Responsibilities

  • Sundry Invoice Processing
  • Coop Advertising, monthly allowances
  • Process post invoice adjustments
  • Payment Processing
  • Post payments accurately to customer accounts.
  • Monitor incoming payments and ensure proper application.
  • Account Reconciliation
  • Post Audit customer accounts requiring invoice and payment offsets
  • Compile daily, weekly and monthly payment reports for various business units
  • Reporting
  • Assist with month-end closing and financial reporting.
  • Support audits and provide documentation as needed.
  • Other ad hoc finance duties as required where the business has requested further analysis.

Benefits

  • three options for medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • 401K
  • online learning and development courses
  • tuition reimbursement
  • $100 monthly student loan support
  • various mentorship programs
  • yearly $1,000 lifestyle reimbursement
  • 4 weeks of vacations
  • 12 holidays
  • generous parental leave
  • associate discount
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