Credit Manager

Watsco, Inc. • Doral, FL

3d

About The Position

The Credit Manager supports collections strategies and resolves Customer Account issues.

Requirements

• Knowledge of credit extension and collections practices.
• Ability to interpret account aging reports.
• Excellent communication and influencing skills.
• Proficient in Microsoft Office.
• Bilingual Spanish and English.

Nice To Haves

• Bachelor’s degree preferred.
• 4-6 years of related work experience preferred.

Responsibilities

• Contact customers for payment commitments to satisfy balances due or delinquent balances.
• Negotiate positive resolution to outstanding Aging so as to allow for the continued sale of product to customers.
• Order release on Customer accounts.
• Secure appropriate Sales-tax exemption documentation from Customers and interact with SALT.
• Receive inbound phone calls from internal and external customers to satisfy service level service-based actions.
• Open new COD and Terms Accounts as needed.
• Coordinate Customer Account reconciliation with internal and external sources.
• Procure, review, and decision Reports from industry repositories.
• Invoice/statement servicing.
• Other duties and ad hoc reporting as requested.

What This Job Offers

• Career Level: Mid Level