Credit Manager
About The Position
The Credit Manager is a key member of the Credit and Finance department, responsible for overseeing credit approvals, account maintenance, collections activity, and customer communication. This role ensures accurate credit processing, timely payment posting, and effective management of customer accounts while maintaining strong relationships with internal teams and external customers. Under the direction of the Senior Credit Manager, the Credit Manager leads daily credit operations, monitors account performance, resolves billing discrepancies, and enforces company credit policies across multiple locations.
Requirements
- Full-time Credit Manager to lead credit operations and support healthy receivables across our multi-location retail organization.
Nice To Haves
- Spanish speaking
- Accounts Receivable, cash application, or account reconciliation experience
- Multi-location and multi-state retail experience
- Proficiency in MS Office
- Strong analytical and basic math skills
- Ability to work independently, prioritize tasks, and manage multiple responsibilities
- Excellent verbal and written communication skills
- Ability to collaborate effectively with colleagues and customers
Responsibilities
- Review and evaluate credit applications, verify financial information, and determine creditworthiness.
- Onboard new customer accounts and maintain accurate, compliant account records.
- Post customer payments daily, manage till application, and ensure proper reconciliation.
- Monitor outstanding balances, negotiate payment terms, and manage collection activity for delinquent accounts.
- Investigate discrepancies, review account history, and communicate clear resolutions.
- Respond to inquiries regarding billing, payments, and account status.
- Review and correct tax-related billing issues.
- Analyze and determine credit limits for new and existing charge customers.
- Collaborate with attorneys or collection agencies when escalation is required.
- Identify and recommend non-collectible accounts for write-off.
- Generate and distribute monthly statements.
- Participate in quarterly reviews with credit managers and the finance team.
- Implement and reinforce company credit policies, goals, and procedures.
Benefits
- Traditional and Roth 401K
- 3% 401K safe harbor company contribution
- Various medical insurance plans
- FSA & DCA
- Employee discounts on our products and materials
- Life/accidental death & dismemberment insurance
- Long & short-term disability
- Paid holidays
- Paid time off (PTO)
- Employee assistance program
- Legal counseling program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
