Credit Group Manager - Insurance Portfolio

Citi•Getzville, NY

1d•$115,840 - $173,760

About The Position

The Credit Group Manager serves as the central operational coordinator for credit workflow across the insurance portfolio, overseeing the end-to-end pipeline of Credit Approval Memos (CAMs) for North American insurance clients. The role is accountable for the quality and accuracy of credit memos through oversight and development of a team of underwriting analysts and vice presidents. The manager works with analysts, underwriters, banking, Risk, and Transaction Management stakeholders to address bottlenecks and ensure ICM meets its KPIs. Strong communication is needed to negotiate internally across stakeholder groups and at senior levels; some external communication may also be required. The position is responsible for allocating underwriting analyst resources and overseeing policy execution and controls in the credit diligence process. It has full management responsibility for one or more teams, including people management, budget and planning, performance evaluations, compensation, hiring, disciplinary actions, terminations, and budget approval. This senior risk-focused leader also brings customer skills and develops analysts to support portfolio quality and process integrity. The role offers an expectation of developing underwriting skills, with the potential to become an underwriter. The Credit Group Manager manages the credit portfolio and ensures that credit and underwriting processes adhere to Citi standards. This includes monitoring and maintenance related to annual reviews, covenant compliance, borrowing-base monitoring, and conditions precedent. The manager facilitates underwriting and documentation for credit products for new and existing clients, works with Bankers on structuring proposals that meet internal risk standards, supports risk reporting and audits, and may participate in client and prospect calls as a senior calling officer. The role also owns the customer experience for internal and external clients and is expected to assess and manage risk, uphold applicable laws and policies, and escalate and report control issues transparently. The position is based in Getzville, New York, and is full time. The listed salary range is $115,840 to $173,760. Eligible employees may also receive incentive and retention awards and access to Citi employee benefits.

Requirements

10 or more years of experience in wholesale credit decision-making.
Expert knowledge of credit products.
Formal credit training.
Excellent financial and analytical skills and the ability to rapidly assimilate complex information.
Excellent communication skills, including the ability to negotiate across internal stakeholders and communicate at senior levels.
Bachelor’s or university degree.

Nice To Haves

Master’s degree preferred.
Sharp business development focus and innovative approaches.
Potential to develop underwriting skills and become an underwriter.

Responsibilities

Manage a team of underwriting analysts in Buffalo in the preparation of credit approval memos.
Manage the credit portfolio and ensure credit and underwriting processes adhere to Citi standards.
Ensure credit monitoring and maintenance policies are followed, including annual reviews, covenant compliance, borrowing-base monitoring, and compliance with conditions precedent.
Coordinate with regional management and the Credit Administration unit to track and follow up on annual reviews, covenant compliance checklists, inspections, and other reporting requirements.
Facilitate underwriting and documentation of credit products for new and existing clients, including structuring products and proposals with Bankers to meet internal risk standards.
Coach and train Bankers on the credit and underwriting process.
Review risk ratings accurately and identify problems early.
Assist with Credit Risk portfolio reporting.
Participate in client and prospect calls as a senior calling officer when needed.
Coordinate and assist with Audit Risk Reviews and regulatory audits as required.
Own the customer experience for internal and external clients touched by the role.
Allocate underwriting analyst resources and oversee policy execution and controls in the credit diligence process.
Manage one or more teams, including performance evaluation, compensation, hiring, disciplinary actions, terminations, budget and planning, and budget approval.
Assess risk in business decisions, comply with laws, rules, regulations, and policy, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
Effectively supervise others and create accountability for maintaining required standards.
Perform other duties and functions as assigned.

Benefits

Medical coverage.
Dental coverage.
Vision coverage.
401(k).
Life insurance.
Accident insurance.
Disability insurance.
Wellness programs.
Paid time off, including vacation and sick leave.
Paid holidays.
Eligible employees may receive discretionary and formulaic incentive and retention awards.