Credit Coordinator
About The Position
Conklin Metal Industries is growing, and our Credit & Collections team needs another sharp, detail-driven person to help keep things running smoothly. This is a great entry point into the credit field — and for someone who already has some credit or collections experience, it's a real chance to build towards a Collector role down the line at a stable, long-standing company that's still growing fast. As Credit Coordinator, you'll be the person making sure accounts are set up right, records are accurate, and nothing falls through the cracks. You'll work closely with the Credit and Collections team, Sales, and branches across the company supporting the day-to-day functions so the collectors can stay focused on collecting.
Requirements
- Genuinely comfortable with task-based, detail-heavy work — you'll be doing a good amount of repetitive data entry, and accuracy matters more than speed
- A careful, precise eye — the kind of person who catches the small stuff before it becomes a big problem
- Strong typing and computer skills; comfortable with learning new systems
- A helpful, team-first attitude — someone willing to jump in and fill gaps wherever the team needs it
- Ability to keep pace in a fast-moving environment where getting it right the first time really matters
- No prior credit experience required
Nice To Haves
- Some credit or collections experience
Responsibilities
- Set up new customer accounts
- Review and verify new ship-to records for accuracy
- Maintain and update customer account records in the system
- Review credit applications for completeness and accuracy
- Follow up with customers or branches to track down missing information
- Respond to basic inquiries through the credit group email inbox (invoice copies, account statements)
- Provide the Sales team with basic account information, routing more detailed questions to the right collector
- Send past-due account notices via the credit group email account
- Add and maintain tax exemption certificates
- Upload and manage documentation within our ERP system (Prophet 21 / P21)
- Keep customer files complete, accurate, and properly documented
- Assist with follow-up on lower-balance past-due accounts
- Support collectors with administrative collection tasks
- Help ensure timely, professional communication with customers about outstanding balances
Benefits
- 90-day performance review and potential rate adjustment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
