Credit Consultant - Columbia, Missouri

Veterans United Home LoansColumbia, MO
Onsite

About The Position

As a Credit Consultant, you’ll work directly with Veteran borrowers to help them take charge of their credit and make homeownership a reality. You’ll create a game plan to boost their credit profile and guide them toward a mortgage loan that fits their unique financial situation. This is a sales role, but more than that—it’s a chance to be a source of hope and encouragement for our borrowers as they work toward their dreams. With a competitive base salary of $20.20/hr plus commission, in your first year, you're looking at earning between $50,000-$65,000, and by your third year between $65,000-$80,000. Our top performers are hitting beyond the highest figures in this range, thanks to performance incentives that can propel your earnings higher.

Requirements

  • NMLS licensed (but we can help you get that when you start).
  • Show up as your authentic self every day, building strong relationships through transparency and trust.
  • Fiercely competitive and collaborative—and your drive to deliver results propels your and your customers’ success.
  • Adapt, stay focused, and find ways to achieve your goals in ever-changing conditions.
  • Intrinsic ability to connect with others through high energy, positive vibes, and confidence.
  • High-stakes situations energize you, and you thrive in fast-paced environments where you can support clients through complex processes.
  • Natural at finding just the right words to engage and encourage customers through plans that undoubtedly support their goals.

Nice To Haves

  • Whether you come from a background in finance, sales, or customer service, you can be successful in our role.
  • We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise.
  • We will provide you with the training and development opportunities needed to build a career here!

Responsibilities

  • Stay in touch with clients regularly, checking in on their progress and making sure they always feel supported.
  • Proactively reach out with updates and respond quickly to emails and calls.
  • Help borrowers take control of their finances by recommending smart debt management strategies that fit their goals.
  • Walk clients through their credit reports, especially those who aren’t quite ready for financing yet, and help them see a clear path forward.
  • Keep an eye on changing credit and underwriting guidelines so we can always offer the best advice and set realistic improvement goals.
  • Stay sharp on lender guidelines and the ins and outs of credit rebuilding, so you’re always ready to guide clients toward success.
  • Pitching in wherever needed to help foster a supportive and collaborative team culture.

Benefits

  • Training and development opportunities
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