Credit Completion Coach

Hinds Community College • Raymond, MS

3d • Hybrid

About The Position

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students. The Credit Completion Coach will maintain knowledge of diversity-related issues, legislation, and best practices. They will maintain an assigned caseload of students for monitoring credit completion/progression. This role involves conducting student intake meetings to clarify the coaching role, assess academic and non-academic risk factors, and establish short-term goals. The coach will serve as an accountability partner who checks in weekly on progress, attendance, and academic performance using multiple communication methods (in-person, virtual, phone, text, and email). They will conduct credit audits and review program requirements along with a map to completion with students, and complete templated academic recovery plans. Additionally, the coach will identify and address non-academic barriers and refer students to appropriate campus resources using the flow chart provided for referrals, and support the development of help-seeking behaviors and self-advocacy skills. The coach will track and report weekly to the Academic Recovery Program Coordinator.

Requirements

• Bachelor’s degree
• 5 years experience with student support

Responsibilities

• Maintain knowledge of diversity-related issues, legislation, and best practices.
• Maintain an assigned caseload of students for monitoring credit completion/progression
• Conduct student intake meetings to clarify the coaching role, assess academic and non-academic risk factors, and establish short-term goals
• Serve as an accountability partner who checks in weekly on progress, attendance, and academic performance using multiple communication methods (in-person, virtual, phone, text, and email)
• Conduct credit audits and review program requirements along with a map to completion with students
• Complete templated academic recovery plans
• Identify and address non-academic barriers and refer students to appropriate campus resources using the flow chart provided for referrals
• Support development of help-seeking behaviors and self-advocacy skills
• Track and report weekly to Academic Recovery Program Coordinator

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level