Credit & Collections Specialist

AVIAT US INC•Lebanon, PA

2d•$0 - $22,020

About The Position

As a Credit & Collections Specialist, you will play a crucial role in maintaining the financial health of our organization by managing credit risk and ensuring timely collections. Your responsibilities will include evaluating creditworthiness, setting credit limits, monitoring accounts receivable, and implementing collection strategies. You will work closely with the sales team, customers, and internal stakeholders to optimize cash flow and minimize bad debt exposure.

Requirements

Bachelor’s or Associate degree in Business Administration, Finance, Management, or equivalent experience.
Minimum of 3+ years in credit and collections or a similar role.
Working knowledge of credit analysis methods.
Accounts receivable reconciliation expertise.
Proficiency in collections strategies to achieve cash flow and DSO goals.
Ability to read financial statements and conduct financial analysis.
Strong proficiency in Microsoft Excel (FMVA or other financial analysis certifications preferred).
Strong analytical skills and attention to detail.
Excellent communication, negotiation, and problem-solving abilities.
Ability to work both independently and collaboratively in a fast-paced environment.
A “do whatever it takes” attitude to generate cash flow while preserving customer relationships.

Nice To Haves

Previous experience with Oracle and Noetix (preferred).
Proficiency in Arabic and/or French is an advantage.

Responsibilities

Assess the creditworthiness of new and existing customers by analysing financial statements, credit reports, and payment histories
Determine appropriate credit limits and terms based on risk assessment and company policies
Collaborate with sales terms to evaluate credit requests and make informed decisions
Monitor accounts receivable aging and follow up on overdue invoices
Contact customers via phone, email, or written correspondence to resolve payment discrepancies and facilitate collections
Negotiate payment plans and settlements when necessary while maintaining positive relationships with customers
Escalate delinquent accounts to management and initiate legal action as a last resort
Analyze collection trends and identify opportunities to improve cash flow and reduce days sales outstanding (DSO)
Work cross-functionally with finance, sales, and operations teams to streamline processes and resolve billing disputes promptly
Recommend improvements to credit policies and procedures to mitigate risk and enhance efficiency
Generate regular reports on aging receivables, collection activities, and bad debt reserves
Conduct ad-hoc analysis to identify trends, assess portfolio performance, and forecast future cash flows
Provide insights and recommendations to senior management based on data-driven analysis
Serve as the primary point of contact for customer inquiries related to credit terms, billing issues, and payment options
Build and maintain strong relationships with customers to facilitate open communication and resolve issues proactively
Collaborate with sales teams to address customer concerns and ensure a positive customer experience