Credit Collections Representative (On-Site)

Braun Intertec Corporation • Bloomington, MN

4d • Onsite

About The Position

Join a team where your communication skills, problem-solving abilities, and attention to detail make a direct impact on business success. We are seeking a motivated and customer-focused Credit Collections Representative who thrives on building positive relationships while effectively managing accounts receivable and driving timely payment resolutions. In this role, you will partner with customers and internal teams to resolve billing concerns, negotiate payment arrangements, and maintain strong financial performance. If you are organized, professional under pressure, and enjoy balancing customer service with results-driven collections, we encourage you to apply.

Requirements

• Strong communication and negotiation skills
• Ability to handle difficult conversations professionally
• Strong organizational and time-management skills
• Attention to detail and problem-solving ability
• Ability to work independently and meet collection targets
• High school diploma or equivalent
• 1-3 Years experience in collections, accounts receivable or customer service
• Driver’s license
• Proficiency in Microsoft Office

Nice To Haves

• associate or bachelor’s degree preferred
• D365 experience preferred

Responsibilities

• Contact customers regarding past-due accounts via phone, email, and written correspondence
• Collect outstanding balances and negotiate payment plans when necessary
• Review customer accounts and monitor aging reports
• Investigate and resolve billing discrepancies or payment issues
• Maintain accurate documentation of collection activities and customer communications
• Collaboration with internal departments
• Recommend accounts for escalation, legal action, or write-off when appropriate
• Ensure compliance with company policies and applicable collection regulations
• Prepare reports on collection status and account activity

Benefits

• As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
• As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED