Credit & Collections Rep 1

Hawthorne Machinery Co.•San Diego, CA

2d•$25 - $27•Onsite

About The Position

Develops relationships with customers, applies credit policies and pursues payment collection (including legal resources) with a commercial collections work environment.

Requirements

Associates/Bachelors in Business Administration or equivalent; and/or three to ten years related commercial credit experience and/or training; or equivalent combination of education and experience.
Strong customer focus and relationship building skills
Ability to read and evaluate financial information as it relates to credit decisions
Excellent written and verbal communication skills.
Desire for quality and continuous improvement within a high paced work environment.
Technical competency in Microsoft Office and general computer skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Attention to detail with strong organizational skills
Strong written and verbal communication skills
Customer service and training skills requiring the ability to train and team build.
Must have a valid California Class C Drivers License.

Nice To Haves

Knowledge of mechanics lien law and public/private job rights strongly preferred

Responsibilities

Ensure that the corporate credit policies and procedures are adhered to.
Perform collections activities for accounts within a specified portfolio.
Update credit files for existing customers and process new credit applications.
Research and resolve short pays and deductions.
Monitor credit and collection status of assigned customers and set appropriate credit limits.
Determine release of orders based on customer credit status.
Communicate effectively with salespeople regarding customer status and relationship.
Analyze contracts and purchase orders for project scope, legal terms & conditions in compliance with corporate directive.
Customer service and related management skills requiring periodic joint sales calls with Hawthorne’s sales team.
Resolve customer disputes and collection issues timely.