Credit & Collections Manager

James River Petroleum•Ashland, CA

4d•Onsite

About The Position

JRP is seeking a Credit & Collections Manager to oversee customer credit, collections, and accounts receivable risk management. This role is responsible for evaluating customer creditworthiness, establishing credit limits and terms, managing collection activities, and monitoring accounts receivable performance. The ideal candidate is analytical, detail-oriented, and comfortable making credit decisions, resolving customer account issues, negotiating payment arrangements, and providing financial recommendations to leadership.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
3–5 years of experience in credit, collections, accounts receivable, or related financial functions.
Experience with ERP systems and financial software.
Strong understanding of credit analysis, accounts receivable, and collection practices.
Advanced Microsoft Excel skills, including pivot tables, lookup functions, and data analysis.
Strong analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Strong negotiation and customer relationship management skills.
Highly organized with strong attention to detail and ability to manage multiple priorities

Nice To Haves

Experience in fuel distribution, transportation, logistics, or a related industry preferred but not required

Responsibilities

Manage customer credit activities, including credit applications, credit limits, terms, credit exposure, and credit holds.
Analyze customer financial information, credit reports, and payment history to assess creditworthiness and manage financial risk.
Oversee collection activities, monitor aging reports, prioritize past-due accounts, and negotiate payment arrangements or account resolutions.
Escalate delinquent accounts to outside collection agencies or legal counsel as appropriate.
Monitor AR and credit performance, including DSO, aging trends, collection effectiveness, credit exposure, and bad debt.
Maintain accurate records of credit decisions, collection activity, customer communications, and account documentation.
Prepare credit, collections, and AR reports and provide recommendations to leadership regarding risk, trends, and account performance.
Collaborate with Sales, Operations, Accounting, and customers to resolve billing, payment, and account issues.
Monitor allowance for doubtful accounts and recommend bad-debt write-offs as appropriate.
Maintain and support credit and collection policies and procedures to balance customer growth with financial risk.