Credit/Collections Lead

Prysmian Group•McKinney, TX

About The Position

The Credit/Collections Lead at Prysmian, specifically for the Encore Lead role, is responsible for overseeing billing, credit, collections, and commission deduction/payback processes. This role acts as a liaison between sales, IT, shipping, and customers on key credit issues, maintains a large portfolio of collection accounts, and processes returns/refunds. Key responsibilities include evaluating creditworthiness of potential and existing customers, preparing credit memo analysis, maintaining resale certificates, ensuring proper adjustment packets, collaborating with sales and management on credit hold processes, and managing credit limits. The position also involves maintaining and revising cash application policies, researching and resolving customer payment discrepancies, performing account reconciliations, maintaining customer master data, and approving refund requests. Prysmian is committed to Diversity, Equity, and Inclusion (DE&I) as a strategic pillar, aiming to attract and recruit diverse individuals and foster an inclusive environment where talent is prioritized and people feel respected and free to express their potential. The company ensures DE&I policies are respected during recruitment and strives to mitigate unconscious biases, offering equal employment opportunities without regard to various protected characteristics and making reasonable accommodations for disabilities.

Requirements

Proven work experience as an Accounts Receivable & Collection professional
Able to work a full time schedule
Able to work overtime as needed & have connectivity outside of work
Accurate and professional written and verbal communication skills
A team player willing to assist when needed to improve existing and over-all performance within and outside of our department
Bachelor’s degree, preferably in accounting or finance
Minimum of 5-7 years with cash application, credit analysis & comprehension of credit reports
Strong organizational skills required, specifically task prioritization and effective time management
Experience with SOx compliance’s
Advanced mathematical and excel skills
Excellent analytical, problem solving, organizational, people, and multi-tasking skills
Focused attention to detail to perform timely and accurate reporting
Advanced knowledge of accounting software

Nice To Haves

Supervisory experience preferred
NetSuite experience preferred

Responsibilities

Oversee processing of billing, credit and collections and commission deduction/payback processes
Act as a liaison between sales, IT, shipping and customer’s on key credit issues
Maintain a large portfolio of collection accounts
Process returns / refunds as material is received and communicate the necessary offsets if applicable
Monitor sales quote holds
Evaluate the credit worthiness of potential orders and potential customers periodically; conduct periodic reviews of existing customers
Prepare credit memo analysis
Maintain all resale certificates and updated as needed
Ensure adjustment packets are completed properly
Collaborate with the sales & management to facilitate necessary credit hold process
Updates and manages the credit limits as needed
Maintain and revise - when necessary - cash application policies and procedures to ensure changing business requirements and best practices are met
Research and resolve customer payment discrepancies and unidentified bank deposits
Perform customer payment/account reconciliations
Maintain master data for all customers
Review and approve refund requests received from the collections / customer service
Perform related duties as assigned