Credit & Collections Manager

Star Sanitation•Salinas, CA

1d•$80,000 - $100,000

About The Position

The Credit & Collections Manager will be responsible for establishing, implementing, and monitoring credit policies and procedures while leading the company’s collections strategy. This role plays a key part in managing credit risk, optimizing cash flow, and maintaining strong customer relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
5+ years of experience in credit, collections, or accounts receivable management.
Strong knowledge of credit analysis, risk assessment, and collections strategies.
Experience developing and implementing credit policies and procedures.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and negotiation abilities.
Proficiency in ERP systems and Microsoft Excel.
Computer literate in Microsoft Office Suite preferred.

Responsibilities

Develop, implement, and maintain credit policies, procedures, and internal controls.
Evaluate customer creditworthiness and establish appropriate credit limits
Monitor accounts receivable aging and proactively manage collection efforts.
Partner with sales and operations teams to balance business growth with risk management.
Resolve complex billing and collection issues with customers in a professional manner.
Prepare and present regular reporting on AR performance, DSO, and credit risk exposure.
Ensure compliance with applicable laws, regulations, and company policies.
Identify process improvement opportunities to enhance efficiency and reduce risk
Respond promptly to vendor and field operations calls with professionalism and a positive attitude.
Communicate with vendors to resolve invoice discrepancies accurately and efficiently.
Address vendor inquiries in a courteous, professional, and solution-oriented manner.
Maintains clear, professional communication with internal and external stakeholders.
Follows all safety protocols and uses equipment responsibly.
Represents the organization with professionalism and integrity.
Highly organized, dependable, adaptable, and detail-oriented with a strong work ethic.
Demonstrates strong written and verbal communication skills.
Prioritizes tasks effectively to meet changing deadlines.
Manages multiple responsibilities in a fast-paced environment.
Collaborates effectively within a team-oriented environment.
Engages in ongoing professional development and training.
Participates in meetings and organizational communications.
Build positive working relationships with a customer-focused approach.
Maintains an organized workspace and professional appearance.
Demonstrates punctuality, reliability, and readiness to work.
Performs additional duties as assigned efficiently.