Senior Manager, Credit & Collections

WM • Houston, TX

1d • Onsite

About The Position

Provides strategic leadership over teams, policies and procedures for customer credit, collections, revenue protection, delinquency management, and dispute resolution while ensuring regulatory compliance and a customer/finance focus.

Requirements

• Bachelor's Degree (accredited) in Accounting, Business Administration or similar area of study
• High School Diploma or GED (accredited) and four years of relevant experience
• 7 years of previous experience (in addition to education requirement)

Nice To Haves

• Master's Degree in Accounting, Business Administration or similar area of study

Responsibilities

• Develops and enforces policies and procedures to be used in investigating, granting, and in collecting accounts receivables
• Manages and supervises the team overseeing collection, analysis and consolidation of accounts receivable data and the preparation of scheduled reports.
• Develops, manages, maintains, and presents department key performance indicators and business reviews on a monthly, quarterly and year-end basis
• Maintains fiduciary ownership and responsibility for credit, collection, bad debt, and account receivable working capital operations
• Manages budgets, statements of work, invoices, purchase orders and spend on a monthly, quarterly and annual basis along with planning for the next year
• Interacts with internal customers on escalations, month-end activities, and reporting requirements.
• Ensures closing, month-end activities, and detailed scheduled reports are timely and accurate for financial matters.
• Manages team leaders to maintain the flow of work in the department.
• Oversees personnel needs of the department including selecting, coaching, developing, training employees and evaluating employee performance.
• Provides input into termination, compensation, and promotion decisions.
• Perform evaluation of current collections processes to develop and implement improvements leading effective standardization in reduction of accounts receivable and preservation of revenue.
• Coordinate with domestic and international teams on a regular basis, inclusive of current and/or future vendors to facilitate best in class collections outcomes.
• Evaluate vendors and develop and improve upon processes related to 3rd party debt collection.

Benefits

• At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• As well as a Stock Purchase Plan, Company match on 401K, and more!
• Our employees also receive Paid Vacation, Holidays, and Personal Days.
• Please note that benefits may vary by site.
• If this sounds like the opportunity that you have been looking for, please click Apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior