Credit & Collections Analyst

Teledyne Technologies IncorporatedLincoln, NE

About The Position

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Summary: Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and/or reference information. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources. May place calls or send messages to those with unresolved issues. Essential Duties and Responsibilities include the following. Other duties may be assigned. Contact customers about pending and past due invoices Document results and track progress Follow-up routinely to resolution Researches and processes charge backs, returns, and bad checks. Works on problems of moderate complexity, diversification or expense. Normally receives general instruction on routine work, detailed instructions on new projects or assignments.

Requirements

  • Identifies and resolves problems in a timely manner
  • Gathers and analyzes information skillfully
  • Works well in group problem solving situations
  • Communicates changes and progress
  • Pursues training and development opportunities
  • Strives to continuously build knowledge and skills
  • Responds promptly to customer needs
  • Meets commitments
  • Listens and gets clarification
  • Responds well to questions
  • Participates in meetings
  • Writes clearly and informatively
  • Edits work for spelling and grammar
  • Presents numerical data effectively
  • Able to read and interpret written information
  • Gives and welcomes feedback
  • Supports everyone’s efforts to succeed
  • Understands business implications of decisions
  • Uses professional concepts
  • Treats people with respect
  • Follows policies and procedures
  • Supports organization’s goals and values
  • Includes appropriate people in decision-making process
  • Demonstrates persistence and overcomes obstacles
  • Prioritizes and plans work activities
  • Uses time efficiently
  • Approaches others in a tactful manner
  • Reacts well under pressure
  • Accepts responsibility for own actions
  • Follows through on commitments
  • Demonstrates accuracy and thoroughness
  • Looks for ways to improve and promote quality
  • Applies feedback to improve performance
  • Monitors own work to ensure quality
  • Completes work in a timely manner
  • Strives to increase productivity
  • Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property
  • Reports potentially unsafe conditions
  • Uses equipment and materials properly
  • Adapts to changes in the work environment
  • Able to deal with frequent change, delays, or unexpected events
  • Seeks increased responsibilities
  • Asks for and offers help when needed
  • Generates suggestions for improving work
  • Is consistently at work and on time
  • Ensures work responsibilities are covered when absent
  • Perform each essential duty satisfactorily
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Comply with all applicable laws, regulations, rules and regulatory orders

Responsibilities

  • Contact customers about pending and past due invoices
  • Document results and track progress
  • Follow-up routinely to resolution
  • Researches and processes charge backs, returns, and bad checks.
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