Credit & Collection Administrator

Unilock•Halton Hills, ON

11h•Onsite

About The Position

Unilock, a family-owned and operated business, originally introduced the paving stone to North America in 1972. Backed by family values and a commitment to quality, Unilock has grown to become the premier manufacturer of paving stones and retaining walls. Traveling the globe in search of inspiration, Unilock strives to stay on the leading edge of design and manufacturing innovation, to reflect the evolving needs, wants and sense of style of its customers. We currently have an opportunity within our Admin Department for a Credit & Collections Administrator. Reporting to the Credit Manager, this role is responsible for supporting credit and collections activities. The ideal candidate will be highly motivated, detail-oriented team player with strong written and verbal communication skills. Excellent interpersonal skills are essential, as this position requires regular interaction with internal departments, customers, and vendors to resolve issues and maintain positive working relationships.

Requirements

3-5 years collections experience
Intermediate level Microsoft Excel, Word and Outlook skills

Nice To Haves

Preference given to candidates with some formal college education in an accounting or credit related field

Responsibilities

Responsible for all areas of Cash Receipts processing and related reconciliations
Ensuring bank deposits are completed on a daily basis
Investigate and resolve any payment discrepancies
Release orders on credit hold in a timely fashion
Provide responsive and professional customer support by phone and email, addressing inquiries and resolving issues efficiently
Prepare and distribute requested customer documentation accurately and within established timelines
Support month-end processes by generating and issuing customer statements, reports, and related correspondence
Maintenance of customer accounts
Assist credit manager with the collection process
Provide reception coverage during scheduled breaks, lunch periods, and other temporary absences to ensure continuous front desk support
Assist with other administrative/accounting tasks as required
Other duties and responsibilities as assigned or required