Credit Business Analyst, Growth
About The Position
Robinhood is building an elite team applying frontier technologies to the world’s biggest financial problems. The Credit Card business team's mission is to shape Robinhood’s vision in the credit and banking space by delivering smart, customer-focused financial solutions. This team is dedicated to reshaping the credit landscape and redefining the way people interact with financial services daily. By using data and customer feedback, they design growth initiatives that expand credit card offerings, aiming to make financial services accessible to everyone and building programs that support Robinhood’s broader goals. As a Credit Business Analyst, Growth, you will be responsible for owning a portion of the growth strategy for credit cards. You will work closely with credit, product, and operations to execute strategies that will help grow the card customer base. This role is based in our Menlo Park, CA, New York, NY, or Washington, DC office(s), with in-person attendance expected at least 3 days per week. Robinhood believes in the power of in-person work to accelerate progress, spark innovation, and strengthen community.
Requirements
- Strong quantitative analytical skills.
- 3-5 years of experience building and leading acquisition and growth initiatives for credit card or other lending products.
- Hands-on experience with SQL, R, or Python (specifically Pandas, Scikit-learn, etc.).
- Strong communication skills and the ability to simplify complex programs to focus on key areas of improvement.
- Experience with experimentation, including test design, reading results, and communicating insights to guide decisions.
- Demonstrated ability to collaborate with partners across Product, Engineering, Data Science, Legal, and Compliance.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
Nice To Haves
- Experience growing and scaling credit card programs is a plus.
Responsibilities
- Use data, technology, and customer-focused thinking to design initiatives that expand our credit card business.
- Collaborate with partners across product, operations, and engineering to build and run campaigns that drive high response rates for the credit card product.
- Use Net Present Value (NPV) models to design a growth strategy that delivers a resilient mix of customers to the card program.
- Propose novel solutions and gather data independently to solve complex problems.
- Oversee, build, and monitor marketing campaigns, using feedback loops to continuously improve performance.
- Communicate clearly and effectively with senior leadership, product managers, and engineering partners, tailoring content to the audience and ensuring alignment.
Benefits
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
