Credit Associate
Sysco
•$18 - $27
About The Position
The Credit Associate manages or performs work related to the collection and maintenance of customer accounts, including follow-up correspondence, resolving overdue accounts, and escalating issues as needed. The role requires excellent written and verbal communication skills and the ability to work independently. The position supports the credit application process, customer account collections, payment research, invoice inquiries, and communication with the Sales team. The role requires a high school degree or GED and 1–2 years of administrative experience.
Requirements
- High school degree or GED.
- 1–2 years of administrative experience.
- Proficiency with Microsoft Office software and customer database platforms.
- Organization skills.
- Time-management skills.
- Verbal and written communication skills.
- Basic Excel knowledge.
- Excellent written and verbal communication skills.
- Ability to work independently.
Responsibilities
- Communicate documents needed for the credit application process to potential customers.
- Collect customer payments in a timely manner and communicate account status to customers.
- Maintain timely written documentation and support for customer interactions, including detailed collection notes and contact information.
- Respond to customer inquiries and review documents to explain invoice differences.
- Research and resolve unidentified and unapplied payments.
- Provide customers with invoice copies and/or statements as needed.
- Research short payments and deductions.
- Communicate with the Sales team about credit and collections.
Benefits
- May be eligible to participate in the Company's Incentive Plan.
- Benefits information is available at SyscoBenefits.com.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
