Credit Associate

Turn 14 Distribution•Horsham, PA

3d•Onsite

About The Position

Turn 14 Distribution is seeking an Accounts Receivable Credit Associate to join their Finance team in Horsham, PA. This role is crucial for ensuring the financial health of customer accounts through collections, payment application, credit analysis, and exceptional customer service. The ideal candidate will thrive in a fast-paced environment, enjoy problem-solving, and excel at building lasting relationships.

Requirements

Minimum of 2 years of Accounts Receivable or related accounting experience
High school diploma or equivalent required
Strong understanding of Accounts Receivable processes and accounting principles
Experience managing medium to large customer accounts
Proficiency with Microsoft Office Suite, especially Excel
Experience using accounting or ERP software
Outstanding customer service and relationship-building skills
Exceptional attention to detail and accuracy
Strong organization and time management skills
Ability to prioritize multiple deadlines in a fast-paced environment
Excellent written and verbal communication skills
Strong analytical thinking and problem-solving abilities
Ability to work independently while contributing to a collaborative team
Accurate data entry skills and attention to financial detail
Ability to remain seated or standing for extended periods
Ability to operate a computer, telephone, calculator, printer, copier, and other office equipment
Ability to communicate effectively with coworkers and customers by phone, email, video conference, and in person
Ability to move throughout the office as needed
Ability to occasionally lift or carry up to 10 pounds
Ability to perform repetitive tasks such as typing and data entry
Visual ability to review documents and work on a computer throughout the day
Ability to hear and communicate in a standard office environment

Nice To Haves

Associate degree in Accounting or related field preferred

Responsibilities

Processing customer payments via credit card, ACH, and PayPal
Recording payments accurately and efficiently
Performing high-profile customer account reconciliations
Monitoring the Accounts Receivable group email and ticketing system
Reviewing order processing reports for billing exceptions to ensure daily shipping deadlines are met
Managing a portfolio of 25+ customer accounts while building strong customer relationships
Monitoring customer balances, credit limits, and payment terms
Reviewing aging reports and issuing account statements as needed
Researching and processing new credit applications and account change requests
Investigating credit card chargebacks and pursuing justified reimbursements
Supporting revenue recognition activities and financial reporting
Collaborating across departments to resolve customer account issues
Performing additional finance-related duties as assigned