Credit And Collections Supervisor

Crown Lift Trucks ULC • Mississauga, ON

1d • CA$75,800 - CA$85,000

About The Position

We are currently hiring a Credit And Collections Supervisor to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

Requirements

• Bachelor’s degree required. Four-year accounting or finance degree preferred.
• 4-10 years of related experience.
• Excellent communication skills and problem-solving capabilities.
• Good computer skills with working knowledge of Excel and Word programs.
• Must have the ability to work in a team environment.
• Able to objectively analyze credit and business risks.

Responsibilities

• Manage the credit review process, collection activities, customer account maintenance, and the report review and development process. May also manage the customer master process and coordinate with the centralized invoice team.
• Review and approve adjustments to customer accounts.
• Assist in the development of strong relationships with key customers.
• Help with conference calls with customers and internal management as needed.
• Place calls to assure that assigned accounts are kept in a current status.
• Maintain current collection and follow up notes.
• Follow up in a timely manner on all past due invoices.
• Escalate any issues or disputed invoices to the appropriate level.
• Prepare weekly and monthly reports to upper management.
• On a weekly, monthly, and yearly basis, review key reports for results versus budget and goals.
• Identify areas of opportunity and develop action plans for improvement.
• Ensure adherence to Company policies and procedures through report and audit activities.
• Assist in identifying revisions needed in current policies and procedures.
• Escalate issues to management as needed.
• Supervise, recruit, hire and train credit and collections personnel as needed.
• Perform duties such as creating/revising job descriptions, conducting Talent Development discussion sessions, rating performance, establishing/tracking goals and completing annual wage reviews.
• Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities.
• Other duties as assigned.

Benefits

• Tuition reimbursement
• Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
• Pension plan
• Boot allowance
• Opportunities for advancement and ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level