Credit And Collections Specialist

Aston Carter•Minneapolis, MN

1d•$24 - $29•Onsite

About The Position

We are seeking a dedicated Credit and Collections Specialist to join our team. This role involves collecting customer receivables across the organization and assisting customers with account inquiries while troubleshooting account balance issues. You will be part of the credit management team, ensuring coverage for credit matters during business hours and assisting in the release of credit holds. Building strong relationships with customers and internal teams is crucial, as you will provide excellent customer service and partner with sales associates on collection efforts. Additionally, you will provide documentation and support for state and local sales tax audits.

Requirements

Experience in collection and accounts receivable.
Knowledge of credit management and new account setup.
Strong customer service skills.
1+ years of experience managing credit for small to large customers, preferably in a distribution environment.
Understanding of credit laws and regulations (e.g., Truth in Lending, Fair Credit Reporting, Fair Debt Collection Practices).
Familiarity with credit risk management methods, including liens, payment bonds, joint checks, and personal guarantees.

Nice To Haves

Proficiency in Eclipse ERP (Epicor product).
Basic Excel skills for data dumping from ERP to Excel tabs.

Responsibilities

Collect customer receivables across the organization.
Assist customers with account inquiries and troubleshoot account balance issues.
Ensure coverage for credit matters during business hours as part of the credit management team.
Assist in the release of credit holds.
Develop and maintain strong relationships with customers and internal teams.
Provide documentation and support for state and local sales tax audits.