Credit and Collections Specialist

Builders FirstSource • Cedar Park, TX

2d • Onsite

About The Position

The ideal candidate is responsible for the investigation and analysis of credit information while working within established guidelines. This is an onsite role located at 201 BMC Drive Cedar Park, TX 78613 or 7218 N Loop 1604 E San Antonio, TX 78233. Resolves routine credit and collection situations and requests assistance on highly sensitive accounts. Oversees the opening of new credit accounts and requests for additional credit. Compiles bank and trade references, credit reports and business reports. Analyzes and evaluates credit applications and financial information using sound judgment. May approve credit lines up to a pre-defined limit. Recommends approval/rejection of credit applications to management. Answers customer questions regarding account status and billing issues; handles inside sales requests regarding restricted accounts and accounts exceeding their credit limits in order to protect the company from future uncollectible accounts; collaborates with sales and operations management to address payment issues. Monitors the collection of past due accounts, contacts customers for payment as well as determines lien rights and possible holds; may address moderately complex situations or escalate to a more experienced specialist or management. Creates collection correspondence and prepares lien documents for management action as needed.

Requirements

• High School Diploma or General Education Degree (GED)
• Two (2) years credit and/or collections experience
• Equivalent combination of education and experience

Responsibilities

• Investigate and analyze credit information within established guidelines.
• Resolve routine credit and collection situations and request assistance on highly sensitive accounts.
• Oversee the opening of new credit accounts and requests for additional credit.
• Compile bank and trade references, credit reports, and business reports.
• Analyze and evaluate credit applications and financial information using sound judgment.
• Approve credit lines up to a pre-defined limit.
• Recommend approval/rejection of credit applications to management.
• Answer customer questions regarding account status and billing issues.
• Handle inside sales requests regarding restricted accounts and accounts exceeding their credit limits.
• Collaborate with sales and operations management to address payment issues.
• Monitor the collection of past due accounts.
• Contact customers for payment.
• Determine lien rights and possible holds.
• Address moderately complex situations or escalate to a more experienced specialist or management.
• Create collection correspondence.
• Prepare lien documents for management action as needed.

Benefits

• Competitive, affordable benefits designed to make life better for you and the people you love.
• Great plans that help you and your family to live happier, healthier and more secure lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED